Singapore Airlines Cargo Tracking is a service provided by Singapore Airlines to its customers who have shipped with the airline’s freight division. It allows these customers to track their shipments at any time, allowing them to know when they will arrive at their destination. The process is very simple and straightforward. I just need to follow these steps to track the order successfully in no time.
Singapore Airlines Cargo Tracking:
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Process of Singapore Airlines Cargo Tracking
This will take them to a page that asks for their unique MAS Cargo Tracking Number.
- The customer must use the original 10 character alphanumeric tracking number as cargo ids are not accepted
- Customers can also choose between using English or Malay language on the site by selecting it from the drop-down menu at the top right corner of the page
- After this, they will be given a variety of options to choose from. They can track their shipment in 3D, check its schedule, receive alerts regarding their cargo, and also see if it is being held at any airport for customs clearance.
- The site has been very recently updated with a new look and features that allow customers to check on their shipments with ease.
- Singapore Airlines Cargo Tracking is a service that aims to give convenience and comfort to customers, giving them the ability to track their cargo wherever they are. It has many great features for this purpose, such as receiving alerts of changes in the status of the shipment, checking schedules for arrival/departure times of planes, and the ability to track shipments in 3D.
- All these features make Singapore Airlines Cargo Tracking a great convenience to customers who have shipped with Air Freight, and also give them the ability to know when their cargo will reach its destination.
- The process of tracking is very simple and easy – all that is needed is for customers to enter their shipment’s MAS Cargo Tracking Number into the website’s search box. They can also choose to use English or Malay as a language, depending on their preference.
- The site is now equipped with a sleek new look and features that make it easier for customers to track shipments with ease. These include checking shipment schedules, receiving alerts of changes in status, and being able to track shipments in 3D.
- The process of tracking cargo is very simple, requiring only the customer’s shipment ID which can be found on the shipping label.
Features of Singapore Airlines Cargo Tracking
- The shipment is currently not available for shipment on all flights and schedules. While we endeavor to advise customers of their flight schedule well in advance, there may be times when we are unable to do so due to operational constraints.
- Singapore Airlines Cargo does not provide a consolidated cargo volume per flight. This means that you cannot consolidate your import air waybills (AWB) with other shippers’ AWBs for carriage on the same flight; every shipment must be carried on its own separate flight.
- Your shipment may be carried in an outsize load if the dimensions and weight of your shipment qualify it for carriage as an outsize load.
- Singapore Airlines Cargo will endeavor to carry the entire consignment on a single flight, but cannot guarantee that it will be carried on any particular flight. We also advise customers to note that we do not provide consolidated cargo volumes per flight and thus, we may not be able to carry the entire consignment on a single flight.
Damages for Singapore Airlines Cargo
- Singapore Airlines Cargo shall not be liable for any claims arising from late delivery of the shipment even if due to unforeseen circumstances beyond our reasonable control. The shipper may choose instead to file a claim under the terms and conditions of the relevant air waybill against the Airline or its agent.
How much time does the cargo service take to claim losses?
- Singapore Airlines Cargo shall not be liable for any claims arising from the loss of shipment unless such loss, shortage, or damage is notified in writing to our office within seven (7) days of delivery by Singapore Airlines Cargo and at the latest within one (1) month after the date of despatch as shown on the face hereof. Any claim must be supported by a written report from the Carrier or his agent.
- Singapore Airlines Cargo does not provide any guarantee on shipments, except for those which are declared as ‘precious metal’, ‘money’ or ‘securities’, where security will be required to cover possible losses arising from carrier-related risks until they are handed over to airport customs. The charges for the Security Cover are in addition to the applicable air waybill charges.
- Singapore Airlines Cargo does not provide any insurance coverage on shipments, except for those which are declared as ‘precious metal’, ‘money’, or ‘securities’ where security will be required to cover possible losses arising from carrier-related risks until they are handed over to airport customs. The charges for the Security Cover are in addition to the applicable air waybill charges.
- The shipper agrees that Singapore Airlines Cargo shall not be liable for any claim arising from the loss, damage, or delay in delivery of a shipment except as provided by Carrier’s Regulations, Conditions of Carriage, or applicable laws.
- Singapore Airlines Cargo reserves the right to withdraw this service at any time without prior notice.
Features of Singapore Airlines Cargo Tracking:
- The same flight; every shipment must be carried on its own separate flight. Your shipment may be carried in an outsize load if the dimensions and weight of your shipment qualify it for carriage as an outsize load.
- Singapore Airlines Cargo will endeavor to carry the entire consignment on a single flight, but cannot guarantee that it will be carried on any particular flight. We also advise customers to note that we do not provide consolidated cargo volumes per flight and thus, we may not be able to carry the entire consignment on a single flight.
Claim for late delivery
- Singapore Airlines Cargo shall not be liable for any claims arising from late delivery of the shipment even if due to unforeseen circumstances beyond our reasonable control. The shipper may choose instead to file a claim under the terms and conditions of the relevant air waybill against the Airline or its agent.
Claim for loss
- Singapore Airlines Cargo shall not be liable for any claims arising from the loss of shipment unless such loss, shortage, or damage is notified in writing to our office within seven (7) days of delivery by Singapore Airlines Cargo and at the latest within one (1) month after the date of despatch as shown on the face hereof. Any claim must be supported by a written report from the Carrier or his agent.
Guarantee on shipment
- Singapore Airlines Cargo does not provide any guarantee on shipments, except for those which are declared as ‘precious metal’, ‘money’ or ‘securities’, where security will be required to cover possible losses arising from carrier-related risks until they are handed over to airport customs. The charges for the Security Cover are in addition to the applicable air waybill charges.
insurance coverage on shipments
- Singapore Airlines Cargo does not provide any insurance coverage on shipments, except for those which are declared as ‘precious metal’, ‘money’, or ‘securities’ where security will be required to cover possible losses arising from carrier-related risks until they are handed over to airport customs. The charges for the Security Cover are in addition to the applicable air waybill charges.
- The shipper agrees that Singapore Airlines Cargo shall not be liable for any claim arising from the loss, damage, or delay in delivery of a shipment except as provided by Carrier’s Regulations, Conditions of Carriage, or applicable laws. Singapore Airlines Cargo reserves the right to withdraw this service at any time without prior notice.
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