DFS Order Tracking — a web app that enables online retailers to keep track of products ordered from DFS sites. The user can log in using their phone number and email. After logging in, the user is presented with a list of all products they have ordered from different websites.
DFS Order Tracking:
- The user can choose to track products by simply clicking track on the product card. The user can also choose to track products by visiting different websites that sell the product, and then clicking track.
- After choosing to track a product, the user is provided with more details about their order. This includes high-level information like when their DFS package was shipped, which shipping company is used (if applicable), and the estimated time of arrival (ETA). The user can also see more detailed information like the tracking number for that specific order.
- After this, the user is taken to a page where they can mark their package as successfully delivered, or flag it if there seems to be an issue with it getting delivered. This saves them any hassle of digging through the website they ordered from to find their specific order and is especially helpful when tracking multiple orders.
- The user can also visit this page to mark all of their packages as successfully delivered at once, in one click. Lastly, there’s a button on each product card labeled “delete”. The user can click this if they no longer want to track this product, or simply want to delete it from their list.
- Finally, the user can click “logout” at any time and they will be logged out of the app. Additionally, if more than 24 hours have passed since logging in, the user must log in again.
Benefits of DFS Order Tracking:
Some benefits of DFS Order Tracking are:
- Knowledge about the state of DFS orders
- Access to accurate DFS data at any time
- Fast order processing by fulfilling all items in a single shopping session
- Ability to contact customers about order status and process refunds, returns, exchanges, etc. quickly
- Less overhead for DFS (e.g., fewer people needed for order processing)
- Ability to better understand which channels should be prioritized and improved upon to meet demand
- Ability to create a point of presence within their own platform, etc.
How to track parcels through Order Tracking?
- Contact your local DFS office or click on the following to go to their website:
- Now you will need to put in the order number and the date of purchase in order to get a status for your parcel.
- You can find out where your parcel is at any time by logging in anytime.
What if I didn’t receive the parcel on time?
Now, what if you didn’t receive the parcel on time? What would be your options? You could either choose to make a replacement claim or a refund. A replacement claim would allow you to receive another item of similar or better quality and conditions than the original one that was supposed to be sent, whereas a refund would allow you for full reimbursement of the money you have spent.
In order to be eligible for a replacement claim, there are several criteria that have to be met:
- The parcel has been sent on time but is still not received by the buyer or it has been delivered too late
- The reason why the parcel is neither received by the buyer nor delivered on time is either a failure by the company to deliver it, a failure of the courier service, or an exceptional or unforeseen circumstance
- The buyer or his/her agent has set out in good faith to meet all their obligations under the contract related to the delivery of goods.
- If you think that you are eligible for a replacement claim, you can send an e-mail to the seller asking for one.
How can I track my parcel?
- Step 1: Visit the website for the tracking order.
- Step 2: Enter your DFS Order tracking Number and personal details in the top left corner of the page.
- Step 3: Click on ‘track order’ to see progress updates.
The DFS Order Tracking System is responsible for the tracking of orders, both external and internal. It also tracks transfers between departments to ensure that all items are accounted for.
This system uses flexible searching parameters to aid in order retrieval, itemization, status tracking, location updates, work order generation, quality control approval/rejection notices, material release, and requests for transfer.
The system is composed of many different subsystems which handle the various types of data input and output, which would be present in a typical manufacturing company setting. The DFS Order Tracking System’s subsystems are responsible for managing the input from multiple users, interfacing with other systems [such as CAD], organizing the data, processing it for storage, and producing reports.